Guest Reviews & Comments

Island Beach Rentals, LLC. has been in property management business for over 25 years in Hawaii. We are well known for our creative view on the Hawaiian Island lifestyle. If you have any questions please call 800-332-7081 or 808-882-7000. Please e-mail any comments or testimonials you would like to add.

Calgary, CA
Reviewed: Apr 11, 2023
Property Manager
The team from Island Beach Rentals was fabulous. Very responsive, very quick to action anything and very friendly. I was very appreciative of the check in information received by text in a thread that we were able to engage back with. we really appreciated the coffee and chocolates on the counter for our arrival.
Property
We had a fabulous stay and really enjoyed our time. The kitchen was very well stocked and we enjoyed the BBQ daily. The patio was fabulous and we were able to sit outside and enjoy it most nights. The patio furniture was comfortable. The house was very clean on arrival.
View Property: Hale Ke Alaula - Puako 33
Beverly Hills, US
Reviewed: Apr 11, 2023
Property Manager
Booking was easy and we always received. Answers to our questions in a timely manner. Welcome Emails were clear and the welcome basket upon arrival was really nice.
Property
We found the property to be exactly as advertised on the website, right down to the view from the patio. Everything in the condo was clean and in working order. The kitchen was well equipped with cooking supplies and basic pantry items. There were lots of towels for bathing and for pool/beach, which was nice to find. Also, having a washer/dryer in the unit is a really nice perk. The grounds were well maintained. The pool area doesnt have a lot of shade, as shown in photos, but is is very refreshing on a hot day, with clean chairs and clean water. We really appreciated the Aloha welcome basket upon arrival. What a nice surprise!
View Property: Coco Hut (PKC 107)
Reviewed: Mar 18, 2023
Property Manager
Thank you for the great email communication, and the consideration on helping us make this relatively last-minute trip come together. We appreciate being able to work with you directly and to support a local business more directly without going through the online websites with extra fees. You help make it more personal and local. Thank you for the welcome baskets as well - very thoughtful!
Property
Our stay at Hale Le'a was our favorite of our stays in Puako across the years. The house location is perfect to enjoy the quiet side of Puako life, near the end of the road just steps away from two lovely sunset beaches, with turtles and gorgeous coastline in both directions. We really enjoyed the open, updated upstairs living space, the lanais, the beautiful grounds, and the mountain and peak-a-boo ocean views. Thank you to the Island Beach Rentals team for a great experience!
View Property: Hale Le`a - Puako 143
US
Reviewed: Mar 14, 2023
Property Manager
Easy check-in & good communication with staff. Quickly responded to questions & concerns.
Property
So far, our favorite condo in this complex! Well-furnished & up to date with an amazing view. The elevator was put to good use, too. Great location close to the best beaches. Overall, we had a wonderful stay.
View Property: Puako Condo 405
San Mateo, US
Reviewed: Mar 10, 2023
Property Manager
Very responsive. For example when lock to front door wasnt working the handy person was sent out to repair almost immediately! Team answered any questions I had very quickly.
Property
Beautiful property. Great location. Hosts very responsive. All around excellent stay exceeding expectations.
View Property: Hale Nani ~ MLV 335 - Mauna Lani Resort
US
Reviewed: Mar 3, 2023
Property Manager
I had spoken over the phone with Jay on a few occasions prior to arriving, and met him during our stay. His responses were always prompt and accommodating. We would recommend him and his management team.
Property
We have stayed in Puako twice before and enjoy very much this neighborhood and its proximity to the beaches. The location of the complex is on a dead-end road, allowing walkers and joggers to enjoy their exercise with minimal traffic, and there are several public access beaches to explore along the way. The unit was the best stocked condo we have ever stayed in, we appreciated that very much, and the shrubbery out front ensured privacy as we sat outside with our morning coffee. Any issues we had were attended to immediately. We met a couple of unit owners during our stay, and they were lovely people. They made us feel welcome and that enhanced our stay.
View Property: Puako Condo 101
Reviewed: Mar 2, 2023
Property Manager
Very helpful.
Property
Unit was great, modern furniture, dishwasher, and well laid out. Even had a yoga mat and a set of dumbbells.
View Property: Puako Condo 205
Bemidji, US
Reviewed: Feb 18, 2023
Property Manager
Property
Amazing place! Very clean and spacious and full of everything we needed and more! Loved all the beach items and the well-stocked kitchen. Loved seeing the whales and hearing the waves from the lanai. Enjoyed the nice clean pool area.
View Property: Puako Condo 403
Reviewed: Jan 31, 2023
Property Manager
Thanks Jay for your aloha!
Property
Tropical Hideaway 5 Stars! Our stay at this house was wonderful! Plenty of space, a big kitchen, a relaxing/secluded garden at the back, a nice outdoor shower, the Hawaian feel! The fact that it was one minute from a small general store was useful. The beach and its ponds were beautiful and just 5 minutes walking distance: we did some snorkeling and it was great. The house was very clean. I would recommend this house without hesitation. Date of arrival - January 10, 2023
View Property: Hale Ulu`wehi - Puako 9B
Reviewed: Jan 31, 2023
Property Manager
Great service!
Property
Large & Luxurious ~ Pool ~ Club 5 Stars! Wonderful unit in a fantastic location. Good value in this expensive resort community. Hope to be back! Reviewer location - Lafayette Ca Date of arrival - January 3, 2023
View Property: Hale Nani ~ MLV 335 - Mauna Lani Resort
Kamuela, HI, US
Reviewed: Jan 31, 2023
Property Manager
Thanks Jay and Team!
Property
My husband, 2 kids under 3, and my parents LOVE the property, the house, the grill, the kitchen, lanai, and THE BEST BEACH ACCESS! We drove and walked down every beach access on the street and found yours as the perfect spot for us and the kids. The small tide pools were just the right depth for my 2 kids and mom. Me, my husband and dad were on those boogie boards snorkeling and diving further out. Just BEAUTIFUL! I was on the app looking at my previous stays and felt nostalgic looking at the Sunset Glow House. MAHALO again for sharing your space with us! We definitely made some unforgettable memories MISS YOU SUNSET GLOW HOUSE!
View Property: Hale Ke Alaula - Puako 33
Colorado Springs, US
Reviewed: Jan 23, 2023
Property Manager
Jay was the best property manager I've met in 20+ years of renting vacation properties.
Property
Absolute serene privacy, superb and attentive property management, extremely comfortable bed, heavenly outdoor shower.
View Property: Paniau - Puako
Cornwall on Hudson, US
Reviewed: Jan 19, 2023
Property Manager
Property
The bed was so comfortable! We loved everything about the place.
View Property: Puako Condo 101
Reviewed: Jan 17, 2023
Property Manager
Everything went smoothly. Thank you for the emails asking us if everything was alright. Sorry I did not answer to all!
Property
Our stay at the house was wonderful! Plenty of space, a big kitchen, a relaxing/secluded garden at the back, the Hawaiian feel! The fact it was beside the general store was useful. The beach and its ponds were beautiful and just 5 minutes walk from the house! The contact with the administration was great! I would recommend this house without hesitation.
View Property: Hale Ulu`wehi - Puako 9B
Flagstaff, US
Reviewed: Dec 30, 2022
Property Manager
Property
Absolutely loved unit 405! Could hear the ocean from our bedroom. You could see whales breach from the living room!
View Property: Puako Condo 405
Ketchikan, US
Reviewed: Dec 26, 2022
Property Manager
Property
We like the Puako Condominiums because of their location, the quietness, and the overall layed back vibe. We have stayed in several other units, and 205 was very nicely remodeled and well stocked. Very nice condo with everything you needed for a trip to the beach. It was well stocked.
View Property: Puako Condo 205
Albuquerque, US
Reviewed: Dec 21, 2022
Property Manager
All of our interactions with the team were excellent. If we had a problem we called or sent a message and they responded to our requests. Sarah, who maintained the grounds was wonderful and knowledgeable of the local area.
Property
We enjoyed our stay. It was obvious the condo and much of the furnishings hold precious memories for its owners. The furnishings range from older family heirlooms to more modern furniture and decor. It reminded us of our homes and cabin. Having three bathrooms and the equivalent of 4 bedrooms was perfect for us. Because the 4th bedroom also functioned as a multipurpose room, the 5 of us (all adults) were able to separate and/or come together as needed. Having beach access across the street, which included excellent turtle viewing areas, and having the General Store next door allowing us to pick up items ranging from snorkeling gear to sandwiches and snacks, was perfect. The 4th floor view of the ocean and shoreline was exceptional. Sarah, who maintained the grounds, was always friendly and helpful.
View Property: Puako Condo 406
Reviewed: Dec 15, 2022
Property
Our 6 day December 2022 stay at the Puako Beach Drive house was so wonderful. We are already looking forward to when we can schedule another stay. The location is ideal. Just 1/2 mile on a beautiful, easy beach path from The Fairmont Orchid and the Mauna Lani make it even better. Every day we enjoyed making the walk for lunch, cocktails and dinner. We also enjoyed the darling market down the street on Puako Beach Drive. Charming staff and had everything we needed for a quick lunch. The neighborhood is friendly, relaxed and exceptionally safe. The house has everything you need and more for a fun, relaxing vacation: pickleball court with equipment, 5 darling bikes and baskets, beach chairs, chaise lounge, pool, hot tub and most of all the views all day long of the Pacific Ocean. We enjoyed walking and sitting on the lava rock tide pools sipping wine and watching the sea turtles, fish and crabs. The accommodations are brand new and very comfortable. The outdoor showers in the 2 Hale's are super fun! The kitchen has everything you need. We hired an amazing caterer for a large dinner with friends and he had a great time using the kitchen and out door bbq. I am so glad we had the opportunity to stay at this house. I already have friends inquiring about renting the house, so no doubt it will start to fill up fast. Thank you!
View Property: Malulani Villa - Puako 154
Kamuela, US
Reviewed: Dec 13, 2022
Property Manager
Jay and Marla have been tremendous over the past year: we delayed this trip because of the pandemic, and they were helpful, resourceful, and courteous.
Property
Once again, we enjoyed our stay at this Puako condo. We had not been back for 3 years because of the pandemic, and we found that the owners/rental company went out of there way to welcome us back. There were new, delightful touches to their hospitality: a welcome basket of a couple treats, artfully folded towels and kleenex, an updated kitchen area, and a rental company that got our kitchen drain unplugged same day. We got what we wanted: easy access to all the things we love--nature, beaches, ocean, and turtles.
View Property: Puako Condo 101
Lafayette, US
Reviewed: Dec 8, 2022
Property Manager
Easy, helpful, accommodating, friendly, knowledgable.
Property
This home is an ideal location, you just can't beat it! All brand new appliances, fresh flowers upon arrival, owners were very accommodating. The pickle ball court is such a fun bonus too! House was super clean and beautiful. Highly recommend this rental!
View Property: Malulani Villa - Puako 154
Reviewed: Dec 1, 2022
Property
We are just home from a 5 day trip to beautiful Hawaii Island and so enjoyed our time at the Puako Beach House. This Puako Beach house is pure magic and a hidden gem on the coast. Recently completed and freshly furnished, it rivals any home behind the posh gated resort communities north of the airport. The owners have done an amazing job with the full-house remodel and have spared no expense with the amenities and thought to detail. The main house is well appointed with gorgeous fold back widows bringing the fabulous gardens indoors. The view is spectacular from all areas of the house with the ocean, and resident turtles, steps away. The two hales are also well thought out with wonderful outdoor showers, coffee bars, comfy beds and soft towels. Each hale has views of the sea. The pool and hot tub are perfect! The driveway pickleball was a great bonus! Mostly, we loved our quiet time with friends in this amazing setting on a fun local street. We felt the neighborhood warmth with people waving from their porches and yards as we walked by. If you want to experience the only high end, old time Hawaiian neighborhood not locked upwith stunning year round sunsets and amazing snorkeling and surfingconveniently located between the Fairmont Orchid and Mauna Kea, this house will exceed your wildest dreams!!! This listing is a gem...waaaay better than our time inside the Mauna Lani gates - true Hawaii at its best.
View Property: Malulani Villa - Puako 154
Reviewed: Nov 11, 2022
Property Manager
Property
It would be impossible for us to share all of the reasons that our stay at this home was beyond perfect! The house was stocked with every possible amenity and nicety- everything that we needed was right there. We spent most of our time outdoors - the yard is beautiful with comfy furniture throughout, and the view of the ocean is incredible! Sunning by the pool during the day and relaxing in the hot tub at night was such a treat! The STARS- we had never seen such stars and sat out every night just gazing... the palms on the property add to the over the top splendor of this magical property. We can't wait to return!
View Property: Malulani Villa - Puako 154
Reviewed: Nov 4, 2022
Property Manager
We did have some issues with the power shutting off but Jay and his team were quick to respond and get the issues fixed in way that didnt interfere with our vacation at all.
Property
Our stay was wonderful! The condo was fully stocked with everything we could imagine needing. Would definitely return! Thanks again for a great stay!! Stay Oct 16 - 21, 2022
View Property: Puako Condo 205
Reviewed: Oct 31, 2022
Property Manager
Professional and helpful
Property
This home is awesome! - great breezeways - perfect pool and temp - rooms with outside showers are amazing - all the amenities were so nice, soap, lotion, etc - Im not a sand beach guy so the lava rock with pockets of sand tubs was a cool new option - turtle viewing was so fun - pickle ball court was a bonus!
View Property: Malulani Villa - Puako 154
US
Reviewed: Oct 22, 2022
Property Manager
Everyone was extremely helpful and responsive.
Property
Absolutely gorgeous setting. Backyard was like paradise. Loved the view in the yard, the furniture, the hot tub and of course the infinity pool.
View Property: Hale Laule`a - Hosted - Kohala Estate