Guest Reviews & Comments

Everyone responded quickly to every question

We were overwhelmed by the amenities this unit provided. We have stayed at countless rentals on every island and this was by far the best. The kitchen cabinets were fully stocked, bathrooms had countless towels and personal items. Bedrooms had so many extra pillows and blankets. Laundry room stocked with beach towels and cleaning supplies. Storage room with bikes, surf board, boogie board, chairs, umbrellas, cooler and more. The furnishings were beautiful. The pool area was fantastic. By far the best amenity was access to the private beach club. We didnt want to leave.

Excellent! fast response every time.

unit is very comfortable, kitchen is well equipped, very clean. we had enough breeze to keep the unit cool w/ all the fans. liked the new smaller sauna tub.

Jay has always been so helpful whenever weve stayed. Really like working with him. He has always been so helpful with my requests or problems

Very nicely kept up and updated

Thank you for your very helpful emails and communication.

We had a wonderful visit to Big Island. We loved this condo, and location. Already dreaming about our next trip and will definitely stay here again.

Everything and more we expected, even some essential items in the pantry. It was so helpful property was amazing.

Jay & Marla made sure we had the best experience and it showed.

I can't say enough about how amazing this property is. Our family refers to it as "all-inclusive"! We loved it!!

Great follow up to make sure everything was good.

Perfect waterfront view. Aquarium-like water with many fish and an occasional turtle. Close enough to walk to beach and other snorkeling options. We will be back.

Jay and Arlene were super responsive

Well stocked house, gorgeous outdoor area, comfortable beds, and prompt response to anything we asked.

Great place. Very well equiped and clean.

Wonderful location and very peaceful

We appreciated Jay and Arlene stopping by to say hello. Jay was always very responsive to any questions.

Our family absolutely loved our stay at Kona Hale Pili! The property is stunning and the view is spectacular! It was nice upon our arrival to find a basket of fresh fruit, coffee and specialty Hawaiian treats. We enjoyed waking up and watching the surfers catching waves. It would've been great to see some whales or dolphins but our seasonal timing was off. We loved the layout of the house with the large lanai dividing the bedrooms from the living area providing a quiet space to sleep while allowing others to freely talk and listen to music. The location was close to town and White Sands Beach. We will definitely be back!

Jay and Tiffany were great. They were friendly and responsive whenever we called them.

The location is paradise, we had an excellent family vacation. The house is roomy, the kitchen was functional with a beautiful view of the ocean, and the BBQ worked great/ There were plenty of boogie boards, a kayak, and a paddle board for us to play with.

Were quick to respond to questions

Our stay was great! The condo had everything we needed and more. The location was great being so close to the beach. The general store next door was great.

upon arriving I contacted Jay about additional parking pass (we had two cars) and he immediately offered to drive one over to us. If that's not service with a purpose, I don't know what is.

Location,Location,Location. Also, excellent service from Jay, could easily reach him. Pool Jacuzzi was also fabulous!

You guys are so responsive and quick. We had an issue with the dishwasher and you guys were on it! I think I ran into Tiffany at the end of the stay as I was putting the pool key back and she was the sweetest person and so kind.

We absolutely loved Olu'Olu at the Mauna Lani Fairways. We've stayed at many Fairways properties and this might be our favorite! Location is amazing and close to the pool, but far enough where we don't hear anything. The lanai in the back is nice and secluded with comfortable lounge chairs. The home was well stocked and extremely clean. The property management company leaves a basket full of goodies which was such a great added touch! We will definitely be staying again when we're back on the island.

Very thoughtful in letting us drop our things off early and stay a few hours late.

It surpasssed my hopes. The location was A+, the house was clean and in good condition.

The team from Island Beach Rentals was fabulous. Very responsive, very quick to action anything and very friendly. I was very appreciative of the check in information received by text in a thread that we were able to engage back with. we really appreciated the coffee and chocolates on the counter for our arrival.

We had a fabulous stay and really enjoyed our time. The kitchen was very well stocked and we enjoyed the BBQ daily. The patio was fabulous and we were able to sit outside and enjoy it most nights. The patio furniture was comfortable. The house was very clean on arrival.

Booking was easy and we always received. Answers to our questions in a timely manner. Welcome Emails were clear and the welcome basket upon arrival was really nice.

We found the property to be exactly as advertised on the website, right down to the view from the patio. Everything in the condo was clean and in working order. The kitchen was well equipped with cooking supplies and basic pantry items. There were lots of towels for bathing and for pool/beach, which was nice to find. Also, having a washer/dryer in the unit is a really nice perk. The grounds were well maintained. The pool area doesnt have a lot of shade, as shown in photos, but is is very refreshing on a hot day, with clean chairs and clean water. We really appreciated the Aloha welcome basket upon arrival. What a nice surprise!

Thank you for the great email communication, and the consideration on helping us make this relatively last-minute trip come together. We appreciate being able to work with you directly and to support a local business more directly without going through the online websites with extra fees. You help make it more personal and local. Thank you for the welcome baskets as well - very thoughtful!

Our stay at Hale Le'a was our favorite of our stays in Puako across the years. The house location is perfect to enjoy the quiet side of Puako life, near the end of the road just steps away from two lovely sunset beaches, with turtles and gorgeous coastline in both directions. We really enjoyed the open, updated upstairs living space, the lanais, the beautiful grounds, and the mountain and peak-a-boo ocean views. Thank you to the Island Beach Rentals team for a great experience!

Easy check-in & good communication with staff. Quickly responded to questions & concerns.

So far, our favorite condo in this complex! Well-furnished & up to date with an amazing view. The elevator was put to good use, too. Great location close to the best beaches. Overall, we had a wonderful stay.

Very responsive. For example when lock to front door wasnt working the handy person was sent out to repair almost immediately! Team answered any questions I had very quickly.

Beautiful property. Great location. Hosts very responsive. All around excellent stay exceeding expectations.

I had spoken over the phone with Jay on a few occasions prior to arriving, and met him during our stay. His responses were always prompt and accommodating. We would recommend him and his management team.

We have stayed in Puako twice before and enjoy very much this neighborhood and its proximity to the beaches. The location of the complex is on a dead-end road, allowing walkers and joggers to enjoy their exercise with minimal traffic, and there are several public access beaches to explore along the way. The unit was the best stocked condo we have ever stayed in, we appreciated that very much, and the shrubbery out front ensured privacy as we sat outside with our morning coffee. Any issues we had were attended to immediately. We met a couple of unit owners during our stay, and they were lovely people. They made us feel welcome and that enhanced our stay.

Very helpful.

Unit was great, modern furniture, dishwasher, and well laid out. Even had a yoga mat and a set of dumbbells.

Amazing place! Very clean and spacious and full of everything we needed and more! Loved all the beach items and the well-stocked kitchen. Loved seeing the whales and hearing the waves from the lanai. Enjoyed the nice clean pool area.

Thanks Jay for your aloha!

Tropical Hideaway 5 Stars! Our stay at this house was wonderful! Plenty of space, a big kitchen, a relaxing/secluded garden at the back, a nice outdoor shower, the Hawaian feel! The fact that it was one minute from a small general store was useful. The beach and its ponds were beautiful and just 5 minutes walking distance: we did some snorkeling and it was great. The house was very clean. I would recommend this house without hesitation. Date of arrival - January 10, 2023