Worry No More, Earn More
We are a vacation rental management company catered to your business. We will identify the highest income producing opportunities for our investors and maximize overall revenues for current homeowners.
Local and Personal
From where we are located, we know what it takes to manage your Big Island property and we’re always around the corner. Being local means a lot of things, but together they all mean better service.
Advanced tools and software
We use state of the art technology with a personal touch. Our toolbox includes, Dynamic Pricing, online booking, keyless entry, 24/7 customer service and more. Elsewhere, the same tools could cost over $2,000 a month.
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We can save you time and money
Our team has spent years of marketing and servicing high end properties in Hawaii so that for you, we can put that knowledge to work.
Unrivaled Customer Services
Our team is ready to assist guests with a quick response rate within the hour. All vacation rental inquiries are answered 24 hours a day through our CRM program, ensuring a quick response.
Time Commitment
We spend countless hours a week working on pricing to maximize revenues, helping guests, resolving maintenance issues, coordinating cleaners, preparing monthly statements; to this right requires time and team effort.
Tools Cost Money
We use corporate tools with a personal touch. We use dynamic pricing, online booking, property management software, customer relations management and more. As we said before, the same tools would cost $2,000 each month.
People Cost Money
A vacation rental still needs people, it needs cleaners, maintenance personnel, contractors, electricians, and more. With our services, it gets us better rates and lower costs overall.
Trust But Verify
We provide easy to understand reporting on your bookings and income by using Trust Accounting to ensure your rental income is safe.
It’s more than just renting
We strive to bring out the utmost value of your property, so that you can relax while we work.
We can help you buy
We have personal relationships with realtors that specialize in short term rental properties. We can provide expected returns for any property our realtor recommends based on our experience.
Renovations
We can complete all renovations at the time of purchase or we can design a plan that allows you to renovate using the income from your rentals.
Photography
We arrange for and select outstanding curated photos and videos of your property. In our experience pictures and videos that work, get more page hits, views and inquiries.
Home Tech and Automation Support
We have a dedicated technology partner as our personalized resource from the start. Not only do we conduct testing of wifi speeds and connectivity in each part of the property for each pre-arrival, we can also assist with installation and selection of most electronic equipment and service levels to include sourcing and setting up AV, lighting, internet, smart home, weater monitoring, security and developing custom mobile apps.
Interior Design
New property? Don’t even worry about furnishing, we can handle it for you. We know what guests look for during their stay and can help you with selections to balance beauty with function to create a welcoming space that stands the test of time.
Liability / insurance
It’s complicated, but we’ve done it hundreds of times and can save you the trouble of processing damage claims and we make sure you have adequate liability coverage.
OTA Integrations
We are connected to large OTAs because some guests feel more comfortable booking through an OTA. To promote your property and create as much exposure as possible, we have learned to work with the large OTA’s and create a personal connection with guests went on island, so they are more comfortable booking directly with us for their next visit.
High Quality Photographs and Videos of your Property
We don’t sell homes. We sell pictures of your home! Pictures that must work well sell well. We buy outstanding curated photography.
SEO and AD Tracking
We work closely with our dedicated SEO and AD tracking service to maintain and improve your property’s standing in online searches.
Regular Inspections and Fast Response
We treat your home as our own and regularly visit your Big Island property to ensure maintenance and repairs are addressed before they become a pressing concern. If and when something unexpected (appliance breakdown or inclement weather occurs), our team responds quickly to resolve the situation so the guest is happy and your home remain safe.
Damage Protection
It’s complicated but we’ve done it hundreds of times and can save you the trouble of processing damage claims and we make sure you have adequate liability coverage.
With years of experience in Big Island property management services, we understand that just as each owner is unique, so is each property. We tailor our programs to apply to each property’s needs. Please let us know if you have a suggestion, or a specific request. Transparency and your satisfaction will help drive our collaborative success.